Wise-Pay allows you to receive notifications so you are kept up to date when a payment is successful, if a payment has been processed for direct debit, if a payment has failed etc.

To receive a notification you will need to Subscribe to each event, if they do not subscribe then they will not receive any notifications.  Alternatively, a Merchant Admin can auto subscribe you to an event.

Note: If the Merchant hasn't configured any subscription, then you will not be able to assign yourself to any notification.


  1. Log into Wise-Pay
  2. Click Settings
  3. Click Notifications
  4. Select the Event Type you would like to receive
  5. Click Subscribe
  6. Toggle the methods you would like to receive the notifications
  7. Enter the email address to receive the notification
  8. Click Save.

Subscribe to an Event:

When subscribing to an event, you can choose either you received:

App Notifications - these notifications are displayed in Wise-Pay

Email Notifications - you will receive an email message for the notification.