Wise-Pay Payer Support Portal

Getting Started: Introduction to Wise-Pay 7

• Wise-Pay for Payers: Overview
• How do I accept a Wise-Pay Invite?
• How to access Wise-Pay
• Why have I received a Welcome to Wise-Pay email?
• How to Log Into Wise-Pay

See all 7 articles

Getting Started: Setup My Wise-Pay Account 5

• How To Configure My Wise-Pay Account
• How to configure you Credit Card as a payment method
• How to Configure Bank Accounts
• How to Configure Auto-Pay
• How to Subscribe to Notifications

How to Pay an Invoice 6

• How to Pay an Invoice
• How To Pay an Invoice Through Pay Now
• How to Schedule a Payment For an Invoice
• What are Batch Payments?
• How to Make Batch Payments

See all 6 articles

FAQs 4

• How to Reset your Password
• Remove a Credit Card
• Saved Credit Card
• Saved Bank Account

How To Articles 5

• How to add a New Zealand Bank Account
• How do I edit a Bank Account
• How do I Edit a Credit Card
• How to Edit User Details for My Account
• How To Change My Company Name

Errors 1

• Error: Your payment has NOT been processed. Error Code:transactionAmountInCents must not be greater than $xxx

Wise-Pay Dashboard 0

Transaction History 0

Pay Now 0

Scheduled Payments 0

Settings 0

Source Default Folder 0

Emails from Support 1

• Office 365 Domain Whitelisting

Incidents 4

• Unexpected Partial Outage 21st December, 2018
• Unexpected downgrade of performance for Wise-Sync and Wise-Pay, 8th March 2019
• ConnectWise Sync Errors 29th March, 2019
• Unexpected Partial Outage 7th May 2019