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Payer Support
Getting Started with Wise-Pay
Wise-Pay for Payers: Overview
Introduction to Wise-Pay Payer Dashboard
Access Wise-Pay
How to access Wise-Pay
Reset your Wise-Pay password
How to Log Into Wise-Pay
Manage my Wise-Pay Account
Manage my Wise-Pay Account
How to Edit User Details for My Account
How To Change My Company Name
Managing Credit Card Details
Managing Bank Account Details
Add a New Zealand Bank Account
Pay an Invoice
How To Pay an Invoice
How to Make Batch Payments
Errors
Error: Your payment has NOT been processed. Error Code:transactionAmountInCents must not be greater than $xxx
Late Rejections
Payer FAQ
FAQ - How to Activate 2FA - Payer Account
FAQ - I am a Payer and I don't have any events to select from
Wise-Pay Release Notes
Wise-Pay Release Notes (2020)
Wise-Pay Update - 29th June 2020
Wise-Pay Update - 25th May 2020
Wise-Pay Update - 21 April 2020
Wise-Pay Update - 23 March 2020
Wise-Pay Update - 17 February 2020
Wise-Pay Update - 20 January 2020
Wise-Pay Release Notes (2019)
Wise-Pay Update - 19 December 2019
Wise-Pay: Version 1.6.10 Release Notes
Wise-Pay: Version 1.6.9 Release Notes
Wise-Pay: Version 1.6.8 Release Notes
Wise-Pay: Version 1.6.7 Release Notes
Wise-Pay: Version 1.6.6 Release Notes
Wise-Pay: Version 1.6.5 Release Notes
Wise-Pay: Version 1.6.4 Release Notes
Wise-Pay Release Notes (2018 and older)
Wise-Pay: Version 1.6.3 Release Notes
Wise-Pay: Version 1.6.2 Release Notes
Wise-Pay: Version 1.6.1 Release Notes
Wise-Pay: Version 1.6.0 Release Notes
Wise-Pay: Version 1.5.4 Release Notes
Wise-Pay: Version 1.5.3 Release Notes
Wise-Pay: Version 1.5.2 Release Notes
Wise-Pay: Version 1.5.0 Release Notes
Wise-Pay: Version 1.4.2 Release Notes
Wise-Pay: Version 1.4.1 Release Notes
Wise-Pay: Version 1.4.0 Release Notes
Wise-Pay: Version 1.3.4 Release Notes
Wise-Pay: Version 1.3.3 Release Notes
Wise-Pay: Version 1.5.1 Release Notes
Wise-Pay: Version 1.3.2 Release Notes
Wise-Pay: Version 1.3.1 Release Notes
Wise-Pay: Version 1.3.0 Release Notes
Wise-Pay: Version 1.2.10 Release Notes
Wise-Pay: Version 1.2.10 Release Notes
Wise-Pay: Version 1.2.9 Release Notes
Wise-Pay: Version 1.2.8 Release Notes
Wise-Pay: Version 1.2.7 Release Notes
Wise-Pay: Version 1.2.6 Release Notes
Wise-Pay: Version 1.2.5 Release Notes
Wise-Pay: Version 1.2.4 Release Notes
Wise-Pay: Version 1.2.3 Release Notes
Wise-Pay: Version 1.2.2 Release Notes
Wise-Pay: Version 1.2.1 Release Notes
Wise-Pay: Version 1.2.0 Release Notes
Wise-Pay: Version 1.1.3 Release Notes
Incident Reports
Incidents
Unexpected Partial Outage for Wise-Sync and Wise-Pay, 21st December, 2018
Unexpected Partial Outage for Wise-Sync and Wise-Pay, 8th March, 2019
ConnectWise Sync Errors, 29th March, 2019
Unexpected Partial Outage for Wise-Sync and Wise-Pay, 7th May, 2019
Unexpected Outage for Wise-Sync and Wise-Pay, 8th August, 2019
Unexpected Outage for Wise-Sync and Wise-Pay, 12th March, 2020
Issues accessing Wise-Sync via ConnectWise Manage Quicklink
Unexpected Outage for Wise-Sync and Wise-Pay, 9th June, 2020
Freshdesk Support Portal Help
Emails from Support
Office 365 Domain Whitelisting
Open navigation
Payer Support
Getting Started with Wise-Pay
Wise-Pay for Payers: Overview
Introduction to Wise-Pay Payer Dashboard
Access Wise-Pay
How to access Wise-Pay
Reset your Wise-Pay password
How to Log Into Wise-Pay
Manage my Wise-Pay Account
Manage my Wise-Pay Account
How to Edit User Details for My Account
How To Change My Company Name
Managing Credit Card Details
Managing Bank Account Details
View all (6)
Pay an Invoice
How To Pay an Invoice
How to Make Batch Payments
Errors
Error: Your payment has NOT been processed. Error Code:transactionAmountInCents must not be greater than $xxx
Late Rejections
Payer FAQ
FAQ - How to Activate 2FA - Payer Account
FAQ - I am a Payer and I don't have any events to select from
