Payer Support

Getting Started with Wise-Pay

• Wise-Pay for Payers: Overview of the Payer Dashboard
• How to access Wise-Pay
• Setting up my Wise-Pay Payer Account
• FAQ: Being a Wise-Pay Payer

Pay an Invoice

• How to Pay an Invoice
• How to Pay an Invoice from a Pay Now link
• How To Pay an Invoice from the Wise-Pay Portal
• How to Make Batch Payments
• Wise-Pay Dashboard: Troubleshooting guide

Access Wise-Pay

• Payers: How to Log Into Wise-Pay
• Reset your Wise-Pay password
• Two Factor Authentication (2FA) for Payer Accounts

Manage my Wise-Pay Account

• Manage my Wise-Pay Account
• Introduction to Wise-Pay Payer Dashboard
• How to Edit User Details for My Account
• Managing Credit Card Details
• Managing Bank Account Details

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Payer FAQ

• FAQ - I am a Payer and I don't have any events to select from
• FAQ: Two Factor Authentication

Errors

• Error: Your payment has NOT been processed. Error Code:transactionAmountInCents must not be greater than $xxx
• Late Rejections