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Payer Support
Getting Started with Wise-Pay
Wise-Pay for Payers: Overview of the Payer Dashboard
How to access Wise-Pay
Setting up my Wise-Pay Payer Account
FAQ: Being a Wise-Pay Payer
Pay an Invoice
How to Pay an Invoice from a Pay Now link
How To Pay an Invoice from the Wise-Pay Portal
How to Make Batch Payments
Wise-Pay Dashboard: Troubleshooting guide
Access Wise-Pay
Payers: How to Log Into Wise-Pay
Reset your Wise-Pay password
Two Factor Authentication (2FA)
Manage my Wise-Pay Account
Manage my Wise-Pay Account
Introduction to Wise-Pay Payer Dashboard
How to Edit User Details for My Account
Managing Credit Card Details
Managing Bank Account Details
Add a New Zealand Bank Account
Payer FAQ
FAQ - I am a Payer and I don't have any events to select from
FAQ: Two Factor Authentication
Errors
Error: Your payment has NOT been processed. Error Code:transactionAmountInCents must not be greater than $xxx
Late Rejection - GPI and Ezidebit
Incident Reports
Incidents
Unexpected Partial Outage for Wise-Sync and Wise-Pay, 21st December, 2018
Unexpected Partial Outage for Wise-Sync and Wise-Pay, 8th March, 2019
ConnectWise Sync Errors, 29th March, 2019
Unexpected Partial Outage for Wise-Sync and Wise-Pay, 7th May, 2019
Unexpected Outage for Wise-Sync and Wise-Pay, 8th August, 2019
Unexpected Outage for Wise-Sync and Wise-Pay, 12th March, 2020
Issues accessing Wise-Sync via ConnectWise Manage Quicklink
Unexpected Outage for Wise-Sync and Wise-Pay, 9th June, 2020
Wise-Pay Release Notes
Wise-Pay Release Notes (2020+)
Wise-Pay Release Updates
Wise-Pay Release Notes 2021
Wise-Pay Update - 7 December 2020
Wise-Pay Update - 29 September 2020
Wise-Pay Update - 17 August 2020
Wise-Pay Update - 29th June 2020
Wise-Pay Update - 25th May 2020
Wise-Pay Update - 21 April 2020
Wise-Pay Update - 23 March 2020
Wise-Pay Update - 17 February 2020
Wise-Pay Update - 20 January 2020
Wise-Pay Release Notes (2019)
Wise-Pay Update - 19 December 2019
Wise-Pay: Version 1.6.10 Release Notes
Wise-Pay: Version 1.6.9 Release Notes
Wise-Pay: Version 1.6.8 Release Notes
Wise-Pay: Version 1.6.7 Release Notes
Wise-Pay: Version 1.6.6 Release Notes
Wise-Pay: Version 1.6.5 Release Notes
Wise-Pay: Version 1.6.4 Release Notes
Wise-Pay Release Notes (2018 and older)
Wise-Pay: Version 1.6.3 Release Notes
Wise-Pay: Version 1.6.2 Release Notes
Wise-Pay: Version 1.6.1 Release Notes
Wise-Pay: Version 1.6.0 Release Notes
Wise-Pay: Version 1.5.4 Release Notes
Wise-Pay: Version 1.5.3 Release Notes
Wise-Pay: Version 1.5.2 Release Notes
Wise-Pay: Version 1.5.0 Release Notes
Wise-Pay: Version 1.4.2 Release Notes
Wise-Pay: Version 1.4.1 Release Notes
Wise-Pay: Version 1.4.0 Release Notes
Wise-Pay: Version 1.3.4 Release Notes
Wise-Pay: Version 1.3.3 Release Notes
Wise-Pay: Version 1.5.1 Release Notes
Wise-Pay: Version 1.3.2 Release Notes
Wise-Pay: Version 1.3.1 Release Notes
Wise-Pay: Version 1.3.0 Release Notes
Wise-Pay: Version 1.2.10 Release Notes
Wise-Pay: Version 1.2.10 Release Notes
Wise-Pay: Version 1.2.9 Release Notes
Wise-Pay: Version 1.2.8 Release Notes
Wise-Pay: Version 1.2.7 Release Notes
Wise-Pay: Version 1.2.6 Release Notes
Wise-Pay: Version 1.2.5 Release Notes
Wise-Pay: Version 1.2.4 Release Notes
Wise-Pay: Version 1.2.3 Release Notes
Wise-Pay: Version 1.2.2 Release Notes
Wise-Pay: Version 1.2.1 Release Notes
Wise-Pay: Version 1.2.0 Release Notes
Wise-Pay: Version 1.1.3 Release Notes
Freshdesk Support Portal Help
Emails from Support
Office 365 Domain Whitelisting
Wise-Sync Known Issues
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Payer Support
Getting Started with Wise-Pay
Wise-Pay for Payers: Overview of the Payer Dashboard
How to access Wise-Pay
Setting up my Wise-Pay Payer Account
FAQ: Being a Wise-Pay Payer
Pay an Invoice
How to Pay an Invoice from a Pay Now link
How To Pay an Invoice from the Wise-Pay Portal
How to Make Batch Payments
Wise-Pay Dashboard: Troubleshooting guide
Access Wise-Pay
Payers: How to Log Into Wise-Pay
Reset your Wise-Pay password
Two Factor Authentication (2FA)
Manage my Wise-Pay Account
Manage my Wise-Pay Account
Introduction to Wise-Pay Payer Dashboard
How to Edit User Details for My Account
Managing Credit Card Details
Managing Bank Account Details
View all (6)
Payer FAQ
FAQ - I am a Payer and I don't have any events to select from
FAQ: Two Factor Authentication
Errors
Error: Your payment has NOT been processed. Error Code:transactionAmountInCents must not be greater than $xxx
Late Rejection - GPI and Ezidebit